Game option open

I have a lot of concerns we have been playing this game and buying into the app to open slot machines an some of them said they will open briefly around the day of the holiday for example Christmas Easter Halloween ect we sat their constantly waiting and it never did open what could be done about it I am at the point if canceling this app we have sunk a lot of money Ito this and feel that it is unfair to wait and get no response for us to open it we have a lot of friends and family hooked on this app please respond back

Gail tulk about Slots Casino™ - Fortune King, v3.3